We have used ADS for years for our multifunction copier. When we started with them, they gave us great advice on which machine would meet the needs of my law... read more practice. The machine that we leased from them is extremely affordable and has provided consistently reliable service. The technician that provides us with technical support, Victor Noren, is extremely competent and personable and a pleasure to have in our corner. He responds to our service needs immediately and is an expert at setting up the equipment so that scanning and printing can be easily accomplished from the machine to all of the computers in our office. I would enthusiastically recommend ADS to anyone seeking advice on how to meet the needs of their business in the most cost effective way. They are a great company with great customer service and technical support and will exceed your expectations.

  We have purchased several machines from ADS over the past 5 years and we are very satisfied with the pricing and service. Placing orders for equipment or replacement supplies... read more is quick and easy. I had numerous questions for the salesman before executing the purchase order for our latest machine, and Rob answered all of my questions thoroughly. The repair team comes quickly and always makes our issue a priority. They show that they care about keeping my office running smoothly. They have definitely earned our continued business.

  We had a very good experience working with Rob at ADS on our organization's purchase of an office printer and folder/inserter machine. He patiently answered all our questions and met... read more with projected users of the devices in-person at our office to determine how to best meet their needs. In additional to using ADS for maintenance of this recently purchased equipment, we've been utilizing their support team for a previously contracted printer and have had rapid responses in all instances with very little waiting time for toner delivery. We are very pleased overall with the company's performance.

  We recently switched to ADS for our printers- we had been purchasing our own/maintaining our printer in the past but as business is growing so were our needs. From day... read more one Tim Jr has been so helpful and professional. Delivery & install of the printers went smoothly and their service team is very quick to respond when we have any questions. We would highly recommend using ADS for any business needs!

  I’ve have had the pleasure of dealing with American Document Solutions for over six years now, and I have to say that not only are they very prompt in dealing... read more with any issues that may arise. The staff is well trained and professional. I've dealt with Victor, Edgar, Kevin, Kristine, Richie, Tim Sr, and Tim Jr. just to name some of my favorite staff. I have dealt with many companies and I have to say that ADS has far exceeded by expectations in every way. Their customer service, sales and technology departments are outstanding. I have no problem recommending American Document Solutions to anyone, I give them five plus stars in every area. They always go out of their way to please the customer.

  The company I work for needed a new large format, high-capacity printer. ADS came in with a very competitive offer and we gave them a chance. Everything has been great... read more ever since. Great people, great service, I have no complaints. I also appreciate their ease of giving attention when required... we never feel back-burnered for a bigger company.

  I just wanted to recognize Kristy Neal at ADS ! For her Dedication, and professionalism , she’s a very knowledgeable sales manager! you can tell she loves her job! She... read more cares about meeting her customers needs! She’s very friendly and easy to do business with! I think she’s a great asset to her customers, and ADS ! Keep up the great job Kristy!

  Great team and products! Our company, Lube Squad, was running two desktop printers around the clock to meet the demand for our business printing. Tim H. Was able to come in... read more and clearly and concisely show where we would save money - not only in our business group, but also by bringing many of our marketing prints in house. Victor and the install team were prompt, courteous individuals, who quickly set us up to print and scan, while walking us through some of our more unique printing needs. I cannot reccommend ADS more highly. Great value, great service, great people. Collin, Director of office Administration, Lube Squad of New Jersey, LLC.

  ADS is one of the most professional vendors I have worked with in recent years, they took the time to understand my business and our needs. They Owner and All... read more the Reps continually made us feel as if we were their only client, not once did they come across as “too busy” for my small company. They worked is us to stay within budget at all time. The Sales team really did tailor to my needs. Delivery on the new equipment was delivered when promised and the transition felt seamless. The Service Techs are more than helpful and explained the installation of our new equipment with ease.