40 bankers’ boxes, one deadline, and a scanner that could keep up
A Morris County litigation firm hit the moment every litigator dreads: a discovery deadline and dozens of bankers’ boxes of paper that had to become searchable digital files, fast, on a court clock that doesn’t negotiate. The problem Their existing office MFP could scan, but not at the volume or reliability discovery demands. Feeding tens […]
A campus print shop making ‘school purple’ on demand
A private North Jersey college runs its own in-house print shop with a small, devoted crew producing everything from event programs to admissions mailers, much of it in the school’s signature colors, which are unforgiving when they’re off. The problem Previous suppliers rationed supplies one order at a time and couldn’t keep brand-critical color consistent, […]
The in-house print shop that kept calling an overseas help desk
A Morris County marketing operation runs its own production print shop: color-critical work, tight client deadlines, and a small crew doing the work of a much larger one. Their prior arrangement gave them a fast machine and an overseas help desk that didn’t know them from anyone else. The problem When you make a brand’s […]
It’s April 14th and the copier is down
A Parsippany CPA firm runs at a sprint from January to April. High-volume printing of returns, statements, and client packages is the whole job in those months. So naturally, their primary high-speed unit chose mid-April to fail. The problem Their previous national vendor routed service through an 800 number and a queue. A two-day wait […]