Client Stories ยท Morris County & North Jersey
The machine is supposed to be the boring part. We keep it that way.

Real situations North Jersey businesses bring us: a lease that quietly auto-renewed, a fleet nobody could see, a mailroom bleeding postage, and how a local team fixed them. Sharp, Kyocera, and Xerox copiers, managed print, production, and FP mailing, all under one roof in Randolph.

devices under management
0 +
combined team experience
0 + yrs

Same/next-day

local service response

2008

serving NJ since

Filter by need
All stories
Managed print
MFP
FP mailing system
Production
Wide format

Production & Scanning

40 bankers’ boxes, one deadline, and a scanner that could keep up

Litigation firm ยท Morris County

โ€œDiscovery meant digitizing tens of thousands of pages on a court clock. Our old scanner would've taken weeks. ADS put in production scanning that turned it into days.โ€

Litigation Support Manager
, Litigation firm

Xerox

Mailing Solutions

When a filing has to go out this second, not tomorrow

Law firm ยท Morristown

โ€œIn legal, deadlines are absolute. Court-mandated documents can't wait for a post office run. ADS set up certified and priority mail at our desk, with tracking, so nothing is ever late.โ€

Support Services Director
, Litigation firm

FP Mailing

Production Print

A campus print shop making ‘school purple’ on demand

Private college ยท North Jersey

โ€œWe print everything for the college: programs, mailers, signage, with a tiny crew. We need production color that nails our brand and a vendor who'll get us supplies next day. ADS is both.โ€

Print Shop Supervisor
, Private college

Xerox

Managed Print Services

Office, shop floor, and shipping: three worlds, one print plan

Manufacturer ยท Sussex County

โ€œThe front office and the shop floor have completely different printing needs, and toner was a free-for-all. ADS built one plan that covers both and put our supplies on autopilot.โ€

Plant Operations Manager
, Light manufacturer

Kyocera

Copiers & MFPs

An advisory firm that needed every page accounted for

Wealth advisory ยท Morris County

โ€œWe're regulated. Client financial documents can't sit in a tray or scan to the wrong place. ADS locked it down with secure release and clean workflows, and made the audit conversation easy.โ€

Compliance Manage
, Wealth advisory firm

Sharp

Copiers & MFPs

A dealership where the deal jacket can’t wait on a scanner

Auto dealership ยท North Jersey

โ€œFinance, service, parts: every department prints and scans constantly, and a slow machine means a customer waiting in the box. ADS standardized us and the bottlenecks disappeared.โ€

Business Office Manager
, Franchise auto dealership

Kyocera

Managed Print Services

Twelve agents, one copier, and a color bill nobody watched

Real estate brokerage ยท Randolph

โ€œAgents print listing packages in full color all day. We had no idea what it cost until ADS showed us, then they fixed it without slowing anyone down.โ€

Office Manager
, Residential brokerage

Sharp

Mailing Solutions

A year-end appeal that couldn’t afford to overpay on postage

Community nonprofit ยท North Jersey

โ€œEvery dollar we don't waste on postage is a dollar that goes to the mission. ADS set up mailing that gets us the best rate automatically, and tracks it so I can show the board.โ€

Development Director
, Community nonprofit

FP Mailing

Copiers & MFPs

Banquet menus, event signage, and a front desk that needed color now

Hotel & conference venue ยท Morris County

โ€œEvery event needs printed menus and signage, often the morning of. We needed color that looks right and a machine the front desk can run without calling IT. ADS delivered both.โ€

Operations Manager
, Hotel & conference venue

Sharp

Mailing Solutions

1,500 pieces a day for a town that can’t be late

Municipal government ยท North Jersey

โ€œLicense renewals, tax notices, health department letters, it all has to go out, on time, every day. ADS brought the whole operation in house and took the cost off our sheet.โ€

Administrative Supervisor
, Township government

FP Mailing

Wide Format & Production

One page a minute is no way to print a 200-sheet plan set

General contractor ยท Morris County

โ€œThe site super needed the full plan set by 6 a.m. and our old plotter crawled, then jammed. ADS put in wide format that just works, and now printing isn't the thing I dread.โ€

Project Coordinator
, Commercial general contractor

Kyocera

Managed Print Services

The devices the last vendor couldn’t even see

Professional services ยท multi-site North Jersey

โ€œWe were paying for 'monitoring' and half our machines weren't reporting at all. ADS reconciled the whole fleet, found the gaps, and now we actually know what we own.โ€

Director of Operations
, Professional services firm

Kyocera

Mailing + Managed Print

20,000 pieces of patient mail a week, and a meter lease nobody wanted

Healthcare network ยท North Jersey

โ€œPatient notices are time-sensitive and legally required. They can't be late. ADS handles both our mail and our fleet, so it's one call when anything needs attention.โ€

Facilities Director
, Healthcare network

FP MailingKyocera

Copiers & MFPs

Switching off the incumbent without anyone noticing

Property management ยท Morris County

โ€œWe'd been with the same big-name dealer for a decade out of pure inertia. ADS made the switch invisible to our staff and saved us real money. I only wish we'd called sooner.โ€

Controller
, , Property management firm

KyoceraSharp

Production Print

The in-house print shop that kept calling an overseas help desk

Marketing & print services ยท Morris County

โ€œBad equipment is survivable. Bad support is not. ADS sources our supplies next day and our rep picks up the phone, by name. That's the whole business.โ€

Production Manager
, In-house print & mail operation

Xerox

Copiers & MFPs

It’s April 14th and the copier is down

CPA firm ยท Parsippany

โ€œTax season is the worst possible time for a machine to die, which is of course exactly when it died. ADS had a loaner running the same afternoon. We never tell that story without telling the ADS part.โ€

Managing Partner
, Accounting firm

Xerox

Managed Print Services

62 printers, 14 kinds of toner, one very tired business office

Kโ€“12 district ยท Morris County

โ€œTeachers can't teach if they can't print. But I also answer to taxpayers. ADS gave us one fleet, bulk supplies, and a tech who actually shows up, without pushing us to buy before we were ready.โ€

Business Administrator
, Public school district

Kyocera

Mailing Solutions

$9,000 a month walking out the door, one stamp at a time

Distributor ยท Sussex County

โ€œWe were driving to the post office with armloads of mail and guessing at postage. ADS put in a system that does it from one desk and we stopped overpaying overnight.โ€

Operations Manager
, Regional distributor

FP Mailing

Copiers & MFPs

A law firm that needed the copier to keep a secret

Litigation firm ยท Morristown

โ€œWe handle sealed documents. The machine in the hallway was a liability nobody had thought about. ADS set up secure release and badge printing in an afternoon, and now I sleep at night.โ€

Office Administrator
, Litigation practice

Sharp

Managed Print Services

The lease that renewed itself for three more years

Multi-site medical group ยท Morris & Somerset County

โ€œNobody read the fine print. Our old lease auto-renewed and we were locked in on machines we'd already outgrown. ADS caught it, planned the exit, and we never missed a day of patient flow.โ€

Practice Administrator
, Regional medical group (8 locations)

KyoceraSharp

๐Ÿฅ Healthcare & Medical

Multi-site practices and clinics where HIPAA, scan-to-EHR, and on-time patient mail can’t wait on a help-desk queue.

Mailing + Managed Print

20,000 pieces of patient mail a week, and a meter lease nobody wanted

Healthcare network ยท North Jersey

โ€œPatient notices are time-sensitive and legally required. They can't be late. ADS handles both our mail and our fleet, so it's one call when anything needs attention.โ€

Facilities Director
, Healthcare network

FP MailingKyocera

Managed Print Services

The lease that renewed itself for three more years

Multi-site medical group ยท Morris & Somerset County

โ€œNobody read the fine print. Our old lease auto-renewed and we were locked in on machines we'd already outgrown. ADS caught it, planned the exit, and we never missed a day of patient flow.โ€

Practice Administrator
, Regional medical group (8 locations)

KyoceraSharp

โš–๏ธ Legal

Firms handling sealed and privileged material: secure print release, attributable jobs, and deadline-proof uptime.

Production & Scanning

40 bankers’ boxes, one deadline, and a scanner that could keep up

Litigation firm ยท Morris County

โ€œDiscovery meant digitizing tens of thousands of pages on a court clock. Our old scanner would've taken weeks. ADS put in production scanning that turned it into days.โ€

Litigation Support Manager
, Litigation firm

Xerox

Mailing Solutions

When a filing has to go out this second, not tomorrow

Law firm ยท Morristown

โ€œIn legal, deadlines are absolute. Court-mandated documents can't wait for a post office run. ADS set up certified and priority mail at our desk, with tracking, so nothing is ever late.โ€

Support Services Director
, Litigation firm

FP Mailing

Managed Print Services

The devices the last vendor couldn’t even see

Professional services ยท multi-site North Jersey

โ€œWe were paying for 'monitoring' and half our machines weren't reporting at all. ADS reconciled the whole fleet, found the gaps, and now we actually know what we own.โ€

Director of Operations
, Professional services firm

Kyocera

Copiers & MFPs

A law firm that needed the copier to keep a secret

Litigation firm ยท Morristown

โ€œWe handle sealed documents. The machine in the hallway was a liability nobody had thought about. ADS set up secure release and badge printing in an afternoon, and now I sleep at night.โ€

Office Administrator
, Litigation practice

Sharp

๐Ÿ“Š Finance & Accounting

CPA and finance offices that live or die by peak-season uptime and clean, auditable device records.

Copiers & MFPs

An advisory firm that needed every page accounted for

Wealth advisory ยท Morris County

โ€œWe're regulated. Client financial documents can't sit in a tray or scan to the wrong place. ADS locked it down with secure release and clean workflows, and made the audit conversation easy.โ€

Compliance Manage
, Wealth advisory firm

Sharp

Managed Print Services

The devices the last vendor couldn’t even see

Professional services ยท multi-site North Jersey

โ€œWe were paying for 'monitoring' and half our machines weren't reporting at all. ADS reconciled the whole fleet, found the gaps, and now we actually know what we own.โ€

Director of Operations
, Professional services firm

Kyocera

Copiers & MFPs

It’s April 14th and the copier is down

CPA firm ยท Parsippany

โ€œTax season is the worst possible time for a machine to die, which is of course exactly when it died. ADS had a loaner running the same afternoon. We never tell that story without telling the ADS part.โ€

Managing Partner
, Accounting firm

Xerox

๐ŸŽ“ Education / Kโ€“12

Districts answering to taxpayers: standardized fleets, controlled color, bulk supplies, and budget transparency.

Production Print

A campus print shop making ‘school purple’ on demand

Private college ยท North Jersey

โ€œWe print everything for the college: programs, mailers, signage, with a tiny crew. We need production color that nails our brand and a vendor who'll get us supplies next day. ADS is both.โ€

Print Shop Supervisor
, Private college

Xerox

Managed Print Services

62 printers, 14 kinds of toner, one very tired business office

Kโ€“12 district ยท Morris County

โ€œTeachers can't teach if they can't print. But I also answer to taxpayers. ADS gave us one fleet, bulk supplies, and a tech who actually shows up, without pushing us to buy before we were ready.โ€

Business Administrator
, Public school district

Kyocera

๐Ÿญ Manufacturing & Distribution

Operations sending high volumes of invoices and parcels, where postage leaks and downtime quietly add up.

Managed Print Services

Office, shop floor, and shipping: three worlds, one print plan

Manufacturer ยท Sussex County

โ€œThe front office and the shop floor have completely different printing needs, and toner was a free-for-all. ADS built one plan that covers both and put our supplies on autopilot.โ€

Plant Operations Manager
, Light manufacturer

Kyocera

Mailing Solutions

$9,000 a month walking out the door, one stamp at a time

Distributor ยท Sussex County

โ€œWe were driving to the post office with armloads of mail and guessing at postage. ADS put in a system that does it from one desk and we stopped overpaying overnight.โ€

Operations Manager
, Regional distributor

FP Mailing

๐Ÿ—๏ธ Construction & AEC

Contractors and design firms that need wide-format plan sets fast, jam-free, and on the job site by morning

Wide Format & Production

One page a minute is no way to print a 200-sheet plan set

General contractor ยท Morris County

โ€œThe site super needed the full plan set by 6 a.m. and our old plotter crawled, then jammed. ADS put in wide format that just works, and now printing isn't the thing I dread.โ€

Project Coordinator
, Commercial general contractor

Kyocera

๐Ÿ›๏ธ Government & Municipal

Townships and agencies moving high daily mail volume on taxpayer budgets, where the mail simply has to run.

Mailing Solutions

1,500 pieces a day for a town that can’t be late

Municipal government ยท North Jersey

โ€œLicense renewals, tax notices, health department letters, it all has to go out, on time, every day. ADS brought the whole operation in house and took the cost off our sheet.โ€

Administrative Supervisor
, Township government

FP Mailing

๐Ÿจ Hospitality & Events

Hotels and venues needing brand-accurate color on demand, run by front-desk staff without a support ticket.

Copiers & MFPs

Banquet menus, event signage, and a front desk that needed color now

Hotel & conference venue ยท Morris County

โ€œEvery event needs printed menus and signage, often the morning of. We needed color that looks right and a machine the front desk can run without calling IT. ADS delivered both.โ€

Operations Manager
, Hotel & conference venue

Sharp

๐Ÿš— Automotive & Dealerships

Dealerships where finance, service, and parts all scan and print at once, and a slow device means a waiting customer.

Copiers & MFPs

A dealership where the deal jacket can’t wait on a scanner

Auto dealership ยท North Jersey

โ€œFinance, service, parts: every department prints and scans constantly, and a slow machine means a customer waiting in the box. ADS standardized us and the bottlenecks disappeared.โ€

Business Office Manager
, Franchise auto dealership

Kyocera

๐Ÿข Real Estate & Property Mgmt

Brokerages and property offices printing color-heavy packages, and offices stuck with an aging incumbent dealer.

Managed Print Services

Twelve agents, one copier, and a color bill nobody watched

Real estate brokerage ยท Randolph

โ€œAgents print listing packages in full color all day. We had no idea what it cost until ADS showed us, then they fixed it without slowing anyone down.โ€

Office Manager
, Residential brokerage

Sharp

Managed Print Services

The devices the last vendor couldn’t even see

Professional services ยท multi-site North Jersey

โ€œWe were paying for 'monitoring' and half our machines weren't reporting at all. ADS reconciled the whole fleet, found the gaps, and now we actually know what we own.โ€

Director of Operations
, Professional services firm

Kyocera

Copiers & MFPs

Switching off the incumbent without anyone noticing

Property management ยท Morris County

โ€œWe'd been with the same big-name dealer for a decade out of pure inertia. ADS made the switch invisible to our staff and saved us real money. I only wish we'd called sooner.โ€

Controller
, , Property management firm

KyoceraSharp

๐Ÿค Nonprofit

Thin-margin, trust-dependent organizations stretching every dollar, including the ones spent on postage.

Mailing Solutions

A year-end appeal that couldn’t afford to overpay on postage

Community nonprofit ยท North Jersey

โ€œEvery dollar we don't waste on postage is a dollar that goes to the mission. ADS set up mailing that gets us the best rate automatically, and tracks it so I can show the board.โ€

Development Director
, Community nonprofit

FP Mailing

๐ŸŽจ Marketing & Print Services

In-house print shops where color consistency, supply availability, and real support are the whole business.

Production Print

The in-house print shop that kept calling an overseas help desk

Marketing & print services ยท Morris County

โ€œBad equipment is survivable. Bad support is not. ADS sources our supplies next day and our rep picks up the phone, by name. That's the whole business.โ€

Production Manager
, In-house print & mail operation

Xerox

Filter by brand
All brands
FP Mailing
Kyocera
Sharp
Xerox

Production & Scanning

40 bankers’ boxes, one deadline, and a scanner that could keep up

Litigation firm ยท Morris County

โ€œDiscovery meant digitizing tens of thousands of pages on a court clock. Our old scanner would've taken weeks. ADS put in production scanning that turned it into days.โ€

Litigation Support Manager
, Litigation firm

Xerox

Mailing Solutions

When a filing has to go out this second, not tomorrow

Law firm ยท Morristown

โ€œIn legal, deadlines are absolute. Court-mandated documents can't wait for a post office run. ADS set up certified and priority mail at our desk, with tracking, so nothing is ever late.โ€

Support Services Director
, Litigation firm

FP Mailing

Production Print

A campus print shop making ‘school purple’ on demand

Private college ยท North Jersey

โ€œWe print everything for the college: programs, mailers, signage, with a tiny crew. We need production color that nails our brand and a vendor who'll get us supplies next day. ADS is both.โ€

Print Shop Supervisor
, Private college

Xerox

Managed Print Services

Office, shop floor, and shipping: three worlds, one print plan

Manufacturer ยท Sussex County

โ€œThe front office and the shop floor have completely different printing needs, and toner was a free-for-all. ADS built one plan that covers both and put our supplies on autopilot.โ€

Plant Operations Manager
, Light manufacturer

Kyocera

Copiers & MFPs

An advisory firm that needed every page accounted for

Wealth advisory ยท Morris County

โ€œWe're regulated. Client financial documents can't sit in a tray or scan to the wrong place. ADS locked it down with secure release and clean workflows, and made the audit conversation easy.โ€

Compliance Manage
, Wealth advisory firm

Sharp

Copiers & MFPs

A dealership where the deal jacket can’t wait on a scanner

Auto dealership ยท North Jersey

โ€œFinance, service, parts: every department prints and scans constantly, and a slow machine means a customer waiting in the box. ADS standardized us and the bottlenecks disappeared.โ€

Business Office Manager
, Franchise auto dealership

Kyocera

Managed Print Services

Twelve agents, one copier, and a color bill nobody watched

Real estate brokerage ยท Randolph

โ€œAgents print listing packages in full color all day. We had no idea what it cost until ADS showed us, then they fixed it without slowing anyone down.โ€

Office Manager
, Residential brokerage

Sharp

Mailing Solutions

A year-end appeal that couldn’t afford to overpay on postage

Community nonprofit ยท North Jersey

โ€œEvery dollar we don't waste on postage is a dollar that goes to the mission. ADS set up mailing that gets us the best rate automatically, and tracks it so I can show the board.โ€

Development Director
, Community nonprofit

FP Mailing

Copiers & MFPs

Banquet menus, event signage, and a front desk that needed color now

Hotel & conference venue ยท Morris County

โ€œEvery event needs printed menus and signage, often the morning of. We needed color that looks right and a machine the front desk can run without calling IT. ADS delivered both.โ€

Operations Manager
, Hotel & conference venue

Sharp

Mailing Solutions

1,500 pieces a day for a town that can’t be late

Municipal government ยท North Jersey

โ€œLicense renewals, tax notices, health department letters, it all has to go out, on time, every day. ADS brought the whole operation in house and took the cost off our sheet.โ€

Administrative Supervisor
, Township government

FP Mailing

Wide Format & Production

One page a minute is no way to print a 200-sheet plan set

General contractor ยท Morris County

โ€œThe site super needed the full plan set by 6 a.m. and our old plotter crawled, then jammed. ADS put in wide format that just works, and now printing isn't the thing I dread.โ€

Project Coordinator
, Commercial general contractor

Kyocera

Managed Print Services

The devices the last vendor couldn’t even see

Professional services ยท multi-site North Jersey

โ€œWe were paying for 'monitoring' and half our machines weren't reporting at all. ADS reconciled the whole fleet, found the gaps, and now we actually know what we own.โ€

Director of Operations
, Professional services firm

Kyocera

Mailing + Managed Print

20,000 pieces of patient mail a week, and a meter lease nobody wanted

Healthcare network ยท North Jersey

โ€œPatient notices are time-sensitive and legally required. They can't be late. ADS handles both our mail and our fleet, so it's one call when anything needs attention.โ€

Facilities Director
, Healthcare network

FP MailingKyocera

Copiers & MFPs

Switching off the incumbent without anyone noticing

Property management ยท Morris County

โ€œWe'd been with the same big-name dealer for a decade out of pure inertia. ADS made the switch invisible to our staff and saved us real money. I only wish we'd called sooner.โ€

Controller
, , Property management firm

KyoceraSharp

Production Print

The in-house print shop that kept calling an overseas help desk

Marketing & print services ยท Morris County

โ€œBad equipment is survivable. Bad support is not. ADS sources our supplies next day and our rep picks up the phone, by name. That's the whole business.โ€

Production Manager
, In-house print & mail operation

Xerox

Copiers & MFPs

It’s April 14th and the copier is down

CPA firm ยท Parsippany

โ€œTax season is the worst possible time for a machine to die, which is of course exactly when it died. ADS had a loaner running the same afternoon. We never tell that story without telling the ADS part.โ€

Managing Partner
, Accounting firm

Xerox

Managed Print Services

62 printers, 14 kinds of toner, one very tired business office

Kโ€“12 district ยท Morris County

โ€œTeachers can't teach if they can't print. But I also answer to taxpayers. ADS gave us one fleet, bulk supplies, and a tech who actually shows up, without pushing us to buy before we were ready.โ€

Business Administrator
, Public school district

Kyocera

Mailing Solutions

$9,000 a month walking out the door, one stamp at a time

Distributor ยท Sussex County

โ€œWe were driving to the post office with armloads of mail and guessing at postage. ADS put in a system that does it from one desk and we stopped overpaying overnight.โ€

Operations Manager
, Regional distributor

FP Mailing

Copiers & MFPs

A law firm that needed the copier to keep a secret

Litigation firm ยท Morristown

โ€œWe handle sealed documents. The machine in the hallway was a liability nobody had thought about. ADS set up secure release and badge printing in an afternoon, and now I sleep at night.โ€

Office Administrator
, Litigation practice

Sharp

Managed Print Services

The lease that renewed itself for three more years

Multi-site medical group ยท Morris & Somerset County

โ€œNobody read the fine print. Our old lease auto-renewed and we were locked in on machines we'd already outgrown. ADS caught it, planned the exit, and we never missed a day of patient flow.โ€

Practice Administrator
, Regional medical group (8 locations)

KyoceraSharp

Read your lease before it reads you.

Most of these stories started with one free walkthrough. We count your devices, find your auto-renewal dates, and show you what you’re actually spending per click, no obligation.