20,000 pieces of patient mail a week, and a meter lease nobody wanted
A North Jersey healthcare network sends a river of time-sensitive mail every week: appointment notices, test results, follow-up instructions, much of it governed by regulation. Late mail isn’t a service slip; it’s a compliance problem. The problem They were juggling a standalone postage-meter lease from one vendor and a copier fleet from another, which meant […]
The lease that renewed itself for three more years
A growing medical group with eight North Jersey locations came to us with a familiar knot in their stomach. Their copier lease had quietly auto-renewed (the kind of clause buried on page four that nobody flags until it’s too late), and they were three years into equipment that no longer fit how the practice ran. […]