Twelve agents, one copier, and a color bill nobody watched
A Randolph residential brokerage has a dozen agents printing glossy, full-color listing packages and buyer presentations all day, exactly the kind of volume that runs up a bill nobody is tracking. The problem Color is expensive, and with no per-user visibility, the office manager couldn’t tell who printed what or what any of it cost. […]
The devices the last vendor couldn’t even see
A multi-site professional services firm thought their fleet was being monitored. It wasn’t, at least not all of it. Machines were dropping off the monitoring platform silently, which meant meter reads were estimated, supplies arrived late or not at all, and “managed print” was managed in name only. The problem You can’t manage what you […]
Switching off the incumbent without anyone noticing
A Morris County property management firm had been with the same national dealer for ten years, not because they loved it, but because switching sounded like a headache. The relationship had gone quiet, the rates had crept up, and the equipment was aging. The problem Inertia is the incumbent’s best friend. The firm assumed a […]